Training on Co-Creation and Deliberative Processes in Public Administrations

Date
1 January 2025 - 31 December 2025
Customer
Democracy X and Fundacja Pole Dialogu
Intervention
Advanced online training, certified and free: educational content, practical tools, case studies, design of citizen engagement processes, etc.
This advanced online course supports public administrations in designing, implementing and following up high-quality citizen engagement processes based on co-creation and deliberation principles and methods. Through ten modules (around 50 hours), participants work with a dedicated coursebook, explore real-life case studies from across Europe, and take part in interactive forums activities and live sessions to learn from each other and get tailored coaching from Missions Publiques experts. One of the strong added value of this course is also its networking dimension, with learning exchanges and peer supports from civil servants from many different European countries.

CONTEXT

The European Commission’s Competence Centre on Participatory and Deliberative Democracy (CC-DEMOS) has developed a three-level training offer (basic, advanced, Training of Trainers) to strengthen citizen engagement in public policymaking. The advanced level is part of this wider package and contributes to the Commission’s priority on a “Free and Democratic Europe”.

Delivered online via the EU Academy and moderated in several languages, the advanced course builds on a piloted and refined programme and provides public administrations with structured support to organise meaningful co-creation and deliberative processes. It offers a complete set of knowledge, tools and techniques for designing, implementing and following up participatory processes based on co-creation and deliberation. The material is informed by real-world case studies and practical examples, with the aim of fostering creativity, innovation and mutual learning among public administrations.

Key Figures

0
learning hours
0
modules

Learning Objectives

At the end of the advanced training, participants will be able to:

  • Understand the full cycle of citizen participation processes, from design to follow-up, in different administrative contexts.
  • Select and adapt co-creation and deliberative methods according to objectives, target groups and local constraints.
  • Plan key operational aspects of a participatory process (recruitment, facilitation, online and offline participation, use of results).
  • Use the coursebook and online resources as practical toolkits to respond to their own institutional needs and share experiences with peers.

Training Modalities

The advanced training is fully online and hosted on the EU Academy platform. It combines:

  • Ten modules and coursebook – covering the main stages and components of co-creation and deliberative processes grouped into foundation and specialisation packages.
  • Self-paced learning – interactive content, readings, additional resources and self-assessment activities in each module.
  • Collaborative spaces – forums to introduce oneself, exchange questions and practices from across Europe, and engage with course materials.
  • 4 Live sessions of 3 hours each, in addition to an onboarding and check-out sessions – to deepen course content, practice methods, work in groups, and interact with the moderation team.
  • Certification – mandatory final activities per module leading to an EU Academy certificate of completion.

MORE ABOUT THE TRAINING AND CC-DEMOS
The CC-DEMOS was launched in 2021 to provide services, guidance and tools to European officials but also public services from EU Members States, and to build capacity for citizen engagement processes across the EU. It responds to a strong legal and policy framework that calls for more systematic citizen participation in public policymaking, including the 2023 recommendation on citizen engagement and the communication on enhancing the European Administrative Space (ComPAct).
To learn more, click here.
“The experts are great and I got answers for my questions. The atmosphere was welcoming and relax so anyone could talk and ask questions easily. This was really a 5-star course.”
“I really enjoyed the live sessions and reading/hearing about the different experiences of the fellow participants from across Europe in the group chats/forum”.
“What I liked the most were the materials and the additional resources provided. I also found the practical case studies illustrating the different lessons very useful. The way the lessons are structured and navigated also felt dynamic and intuitive to me.”
Paramètres de Confidentialité
Quand vous visitez notre site internet, il peut stocker des informations via votre navigateur concernant différents services, généralement sous la forme de cookies. Ici, vous pouvez changeer vos paramètres de confidentialité. Veuillez noter que bloquer certains cookies peut impacter votre expérience sur notre site internet et les services que vous nous proposons.